These can be carried out over one to two days visits depending on the size of the service and can be announced or unannounced based on the provider’s preference. The inspection includes a desktop review of available information which can be requested before the visit, during the visit a walk round the building to review the internal and external environment plus a thorough inspection of all Training, Support and Care documentation. We also interview staff and stress test them in preparation for a CQC or any regulatory inspection and where possible we talk to people living in the service, relatives, and visitors. A full feedback is shared at the end of the inspection and a full report issued within 10 working days. A development plan tool is included for monitoring progress against the identified required improvements.